when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.

dvd drivers in Vista
Please say what computer you are using and the model of the dvd drive. Is it an internal dvd drive?
"Rich W" wrote in message
when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.
Hello
Are you trying to use a DVD Rom or a CD-RW one. I have seen this happen a lot lately in other groups
-- Daphne
Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged.
"Colin Barnhorst" wrote in message
Please say what computer you are using and the model of the dvd drive. Is it an internal dvd drive?
"Rich W" wrote in message when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.
Rich--
How To Ask Questions The Smart Way http://www.dts-l.org/goodpost.htm
This means a few specifics goes a long way toward helping someone help you.
"when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there."
When you try to do a clean install of *what in the world* Rich??? DVD ***druvers*** doesn't make much sense to me.
Could you post the key words of the message and number. If you don't have it putting eventvwr.msc in the run box and clicking on Application>use down error to scan the errors logged at the time your problem occurred. By Sony Disc I assume you mean media --a CD or a DVD not a CD or DVD writer. You can also check the bios to make sure that your optical drives show up in the list, that if you enter each item it is not off and on automatic.
This message is pretty nebulous. Most new DVD writers don't have "drivers." Extrapolating from what you've typed I'm going to guess you mean what we see all the time and that is that you can't find your DVD *drive.*
The most common remedy for this is Part 1 of this article--to delete the registry filter values.
CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP http://support.microsoft.com/kb/320553/en-us
This situation is consierably more rare: CD-R drive or CD-RW drive is not recognized as a recordable device http://support.microsoft.com/kb/316529/en-us
Good luck,
CH
"Rich W" wrote in message
when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.
Actually, "eventvwr.msc" typed in the Start Search box on the Start button brings it up without having to take the extra step of opening Run. This is new to Vista. Try it. It works for all similar commands.
"Chad Harris" wrote in message
Rich--
How To Ask Questions The Smart Way http://www.dts-l.org/goodpost.htm
This means a few specifics goes a long way toward helping someone help you.
"when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there."
When you try to do a clean install of *what in the world* Rich??? DVD ***druvers*** doesn't make much sense to me.
Could you post the key words of the message and number. If you don't have it putting eventvwr.msc in the run box and clicking on Application>use down error to scan the errors logged at the time your problem occurred. By Sony Disc I assume you mean media --a CD or a DVD not a CD or DVD writer. You can also check the bios to make sure that your optical drives show up in the list, that if you enter each item it is not off and on automatic.
This message is pretty nebulous. Most new DVD writers don't have "drivers." Extrapolating from what you've typed I'm going to guess you mean what we see all the time and that is that you can't find your DVD *drive.*
The most common remedy for this is Part 1 of this article--to delete the registry filter values.
CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP http://support.microsoft.com/kb/320553/en-us
This situation is consierably more rare: CD-R drive or CD-RW drive is not recognized as a recordable device http://support.microsoft.com/kb/316529/en-us
Good luck,
CH
"Rich W" wrote in message when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.
I noticed something like that a while back but with a different Vista 'utility'. I'm going to try it with every cmd I can think of. Not all the run box cmds for Vista are identical to XP but most are. If you see either a good list of run cmds in Vista, Vista services are Vista processes, I'd sure appreciate a link. I have a services guide somewhere, but haven't found another one yet and a process guide. I may have to just make one.
Thanks much Colin.
CH
"Colin Barnhorst" wrote in message
Actually, "eventvwr.msc" typed in the Start Search box on the Start button brings it up without having to take the extra step of opening Run. This is new to Vista. Try it. It works for all similar commands.
"Chad Harris" wrote in message Rich--
How To Ask Questions The Smart Way http://www.dts-l.org/goodpost.htm
This means a few specifics goes a long way toward helping someone help you.
"when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there."
When you try to do a clean install of *what in the world* Rich??? DVD ***druvers*** doesn't make much sense to me.
Could you post the key words of the message and number. If you don't have it putting eventvwr.msc in the run box and clicking on Application>use down error to scan the errors logged at the time your problem occurred. By Sony Disc I assume you mean media --a CD or a DVD not a CD or DVD writer. You can also check the bios to make sure that your optical drives show up in the list, that if you enter each item it is not off and on automatic.
This message is pretty nebulous. Most new DVD writers don't have "drivers." Extrapolating from what you've typed I'm going to guess you mean what we see all the time and that is that you can't find your DVD *drive.*
The most common remedy for this is Part 1 of this article--to delete the registry filter values.
CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP http://support.microsoft.com/kb/320553/en-us
This situation is consierably more rare: CD-R drive or CD-RW drive is not recognized as a recordable device http://support.microsoft.com/kb/316529/en-us
Good luck,
CH
"Rich W" wrote in message when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.
Yeah, I don't think it has made it into Help and Support yet. Apparently it can be affected by apps on your system. The installer for one of my apps in x64 (the app failed to install correctly) has replaced one of the system tools (ver). I bugged it but it means inconsistency across systems is going to be an ongoing problem. Ver is one I have to use the Run box for as a result. There is a lot to explore here and a lot of bugs to report.
"Chad Harris" wrote in message
I noticed something like that a while back but with a different Vista 'utility'. I'm going to try it with every cmd I can think of. Not all the run box cmds for Vista are identical to XP but most are. If you see either a good list of run cmds in Vista, Vista services are Vista processes, I'd sure appreciate a link. I have a services guide somewhere, but haven't found another one yet and a process guide. I may have to just make one.
Thanks much Colin.
CH
"Colin Barnhorst" wrote in message Actually, "eventvwr.msc" typed in the Start Search box on the Start button brings it up without having to take the extra step of opening Run. This is new to Vista. Try it. It works for all similar commands.
"Chad Harris" wrote in message Rich--
How To Ask Questions The Smart Way http://www.dts-l.org/goodpost.htm
This means a few specifics goes a long way toward helping someone help you.
"when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there."
When you try to do a clean install of *what in the world* Rich??? DVD ***druvers*** doesn't make much sense to me.
Could you post the key words of the message and number. If you don't have it putting eventvwr.msc in the run box and clicking on Application>use down error to scan the errors logged at the time your problem occurred. By Sony Disc I assume you mean media --a CD or a DVD not a CD or DVD writer. You can also check the bios to make sure that your optical drives show up in the list, that if you enter each item it is not off and on automatic.
This message is pretty nebulous. Most new DVD writers don't have "drivers." Extrapolating from what you've typed I'm going to guess you mean what we see all the time and that is that you can't find your DVD *drive.*
The most common remedy for this is Part 1 of this article--to delete the registry filter values.
CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP http://support.microsoft.com/kb/320553/en-us
This situation is consierably more rare: CD-R drive or CD-RW drive is not recognized as a recordable device http://support.microsoft.com/kb/316529/en-us
Good luck,
CH
"Rich W" wrote in message when i try to do a clean install I get an error message that says I need to put in the dvd drivers. when I put the sony disk into the drive it says they aren't there.
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